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About

We are a small arbitration and mediation firm. We wrote this software to help ease the admistrative burdens of booking new appointments, setting up files, and financial accounting on attorneys and dispute resolution firms. Our software allows lawyers to easily see your availability and agree on a date without even involving you. Once the attorneys request an appointment, you can easily accept or decline the appointment by simply clicking on a link in your email. Our software works for arbitrations and mediations with up to 5 parties.

When you accept an appointment, the attorneys are automatically billed, they receive a Zoom link if the appointment is going to be virtual, and they receive a secure upload link and password where they can upload mediation materials or arbitration briefs and exhibits. Your calendar is automatically updated, your Zoom meeting is created, and you get easy access to the securely uploaded files. When the invoice is paid, you get a confirmation of payment email and your financial software is updated automatically. Several days before the appointment, all the attorneys will receive reminders to upload their materials.

All of this software is working 24/7 in the cloud, so you can work more efficiently. You can also easily accept or decline appointments for your phone, computer, or any device connected to the internet.

More information about how MediationSoft works is available at How it Works.

If you would like to see the software in action, please click the "Book Instantly" link at the top of this webpage.

Contact

Call, text or email.

Call | Text - (206) 333-3633Send us an email if you want information about using MediationSoft in your practice.

How MediationSoft Works

When you sign up to use MediationSoft, we will work with your tech team to place our software on your existing website. MediationSoft integrates with your Microsoft Office 365 or Google calendar so that attorneys can see when you are available to handle their mediation or arbitration appointment right from your website. This eliminates a significant pain point for attorneys who want to schedule an appointment with you – calling or emailing and asking when you are available and then waiting for a response will not longer be necessary!

After an attorney selects a date for the appointment, MediationSoft walks them through a questionnaire about the case. We ask about the number of parties, whether each party has an attorney, names and contact information, whether they want a virtual or in person appointment, and information about the case.

Once the attorney submits this information, you receive an email with all of the information from the questionnaire. You can then decide to reject or accept the appointment request. If you reject it, the attorneys all receive an email stating that you are not able to help them due to a conflict or a scheduling issue.

If you accept the appointment, a number of things happen automatically and without any mediator/arbitrator or staff time. For the mediator/arbitrator, a new case file will be created in Microsoft OneDrive (like Smith v. Jones). Each party will have a subfolder created. Another subfolder will be created for your private notes. For mediations, each party’s folder will be private so only you and the party can see their materials. For arbitrations, each party can see but not alter all of the other parties’ briefing and exhibits. MediationSoft will also create an appointment on your calendar. The appointment will contain all of the parties’ information as well as the questionnaire information and a Zoom link for a virtual appointment. Finally, MediationSoft will create invoices to each party and update your accounting software or spreadsheet.

Next, MediationSoft will send an email to each attorney and their legal assistants. The email will confirm the appointment and provide the Zoom information. It will also contain a link the attorney can use to pay their portion of the mediation/arbitration fee. (We have a relationship with a low fee credit card processor that charges less than most other processors.) Finally, the email will include a secure upload link and password so that each party can securely upload their materials to their newly created OneDrive folder. No more emailing documents around from attorney to mediation/arbitrator!!!

When the attorney pays the invoice, your accounting software/spreadsheet is automatically updated. This provides you with an easy, color coded way to see who has paid and who hasn’t.

The day before the materials are due, MediationSoft will send an email reminder to each attorney about the approaching due date. The email will include a reminder of the secure upload link and the password.

Once the materials are uploaded, you simply look in your OneDrive folder to review the materials and prepare for your appointment.

MediationSoft removes the hassle of asking for available appointment dates, waiting for responses, and scheduling communications. It also eliminates document emailing, filing, staff time, and billing headaches. Everything you need to set up a mediation or arbitration appointment is done automatically!
When you sign up to use MediationSoft, we will work with your tech team to place our software on your existing website. MediationSoft integrates with your Microsoft Office 365 account, so that attorneys can see when you are available to handle their mediation or arbitration appointment.

After an attorney selects a date for the appointment, MediationSoft walks them through a questionnaire about the case. We ask about the number of parties, whether each party has an attorney, names and contact information, whether they want a virtual or in person appointment, and information about the case.

Once the attorney submits this information, you receive an email with all of the information from the questionnaire. You can then decide to reject or accept the appointment request. If you reject it, the attorneys all receive an email stating that you are not able to help them due to a conflict or a scheduling issue.

If you accept the appointment, a number of things happen automatically and without any mediator/arbitrator or staff time. For the mediator/arbitrator, a new case file will be created in Microsoft OneDrive (like Smith v. Jones). Each party will have a subfile in the folder created. Another subfolder will be created for your private notes. For mediations, each party’s folder will be private so only you and the party can see the materials. For arbitrations, each party can see but not alter all of the other parties’ briefing and exhibits. MediationSoft will also create an appointment on your calendar. The appointment will contain all of the parties’ information as well as the questionnaire information and a Zoom link for a virtual appointment. Finally, MediationSoft will create invoices to each party and update your accounting software or spreadsheet.

Next, MediationSoft will send an email to each attorney and their legal assistants. The email will confirm the appointment and provide the Zoom information. It will also contain a link the attorney can use to pay their portion of the mediation/arbitration fee. (We have a relationship with a low fee credit card processor that charges less than most other processors.) Finally, the email will include a secure upload link and password so that each party can securely upload their materials to their newly created OneDrive folder. No more emailing documents around from attorney to mediation/arbitrator!!!

When the attorney pays the invoice, your accounting software/spreadsheet is automatically updated. This provides you with an easy, color coded way to see who has paid and who hasn’t.

The day before the materials are due, MediationSoft will send an email reminder to each attorney about the approaching due date. The reminder will include the secure upload link and the password.

Once the materials are uploaded, you simply look in your OneDrive folder to review the materials and prepare for your appointment.

MediationSoft removes the hassle of asking for available appointment dates, waiting for responses, and scheduling communications. It also eliminates document emailing, staff time, and billing headaches. Everything you need to set up a file is done automatically!

Arbitration
Info about the arbitration process here

YOUR Arbitration Rules - The following are the Rosen ADR Arbitration Rules, which are subject to the Uniform Arbitration Act, RCW 7.04A:

List of your specific rules

Mediation
Mediation information here.

Divorce Mediation
Divorce mediation information here

SAMPLE BOOKING PAGE

First, click an appointment duration below to see our test calendar.Next, pretend that you are working with your opposing party to find a date and time that works for everyone.After you and your hypothetical opposing counsel decide on a date, simply come back to this page and select an appointment time to begin the booking process.You can also contact us if you would like a live demonstration.

Because this is a TEST page, you are not actually booking a real appointment with anyone. But, this site is fully functional. Please click through below to see how the software works.

Click here to book a test appointment using MediationSoft

Terms & Conditions

If your appointment is cancelled within 10 days of your scheduled date, you will not receive a refund. If your appointment is cancelled more than 10 days of your scheduled date, you will receive a refund less 4% if your payment was by credit card, or less $20 if your payment was by ACH transfer (listed as “US bank account” button on payment page).All mediations will be conducted via Zoom unless both parties and FIRM agree otherwise. Arbitrations will be conducted via Zoom unless the parties agree or the arbitrator orders otherwise. If a facility rental fee is necessary for an in person proceeding, the parties will pay the fee to FIRM.If you mediation or arbitration requires work in addition to the allocated hours, you will be billed at $450 per hour for that extra time.If a party is represented by a law firm, then that law firm agrees to be responsible for the fees and costs resulting from the mediation or arbitration.FIRM does not give any legal advice. By engaging FIRM, you agree that FIRM will not provide you or your clients any legal advice.

After the attorney/customer submits their request on your website, the mediator/arbitrator would receive an email regarding the requested booking after a customer books an appointment: See sample neutral's email

The booking attorney/customer will receive an email after you accept their appointment. See attorney/customer's email

If you would like to see a live demo of our software, please contact us.

Sample Booking Request Email to Neutral

Congratulations! A request for a 8.0 hour Mediation on 11/30/2023 was just submitted.--------------------------------------------------------------The parties and attorneys on the case are:Party 1: John Smith
Attorney 1: Clarence Darrow (cdarrow@gmail.com)
Party 2: Sara Jones
Attorney 2: Johnnie Cochran (jcochran@gmail.com)If a party doesn't have an attorney listed, the website user indicated that the party is pro se.The details are: This is a standard car accident case. The plaintiff suffered a broken arm and soft tissue injuries.The parties have requested a Zoom appointment. If they requested an in person appointment, they requested that the appointment would be scheduled in BLANK (if blank then either this was a Zoom appointment or this field wasn't filled in by the user).The case jurisdiction is Phoenix.
If no city is listed, then either the website user didn't enter a city or the web user requested a Zoom appointment.--------------------------------------------------------------If you would like to confirm this appointment, please click CONFIRM. This will open onedrive folders and create passwords, create a zoom meeting, and make the appropriate entry on your calendar. The parties or their attorneys will receive an email with their onedrive link and passwords, the invoice, and the zoom information.If you would like to reject this appointment, please click REJECT. Then click the gear icon. Then click "Cancel Event". Finally, select "Cancel Without Emailing" (light blue button on the bottom right of the pop-up window).You will receive a copy of a cancellation or confirmation email within five minutes of clicking CONFIRM or REJECT and following the instructions. If no cancellation or confirmation email arrives, please try clicking CONFIRM or REJECT again and following all of the subsequent instructions. If this still doesn't work, please contact support.

Sample Email to Attorney After Booking

Clarence Darrow,Thank you for booking an appointment with [Mediator/Arbitrator]. [Mediator/Arbitrator] doesn't have a known conflict of interest, and your appointment is confirmed for December 13 2023 at 09:00 AM. Please read this email completely, because it contains important information on how to pay your invoice, the invoice due date, the due date for your mediation materials and exhibits, information on how to securely upload your materials, and the Zoom information.To view and pay your invoice, please click on this TEST invoice link.Please pay this invoice within [XX] days to hold your appointment with [Mediator/Arbitrator]. If you would rather mail us a check, please send it to [Mediator/Arbitrator], [Address], and let us know that you are sending a check. Note that the terms and conditions, such as the cancellation and refund policy, are listed both on the invoice and at https://mediationsoft.com/#terms.You can securely upload your mediation materials and exhibits using the link and password below. Your materials are due at 5 pm [XX] [days/week] before your appointment. This will give [Mediator/Arbitrator] time to read your materials before your mediation.Secure Upload Link: [the Secure Upload Link will appear here]The password for your secure upload link is: blnwX73hjwHere is the Zoom link for your appointment [please disregard this section if you requested an in person appointment]:
Zoom Link: [Zoom link will appear here]
Zoom meeting ID: [Zoom meeting ID will appear here]Please let us know if you have any questions.***This is an automated message, but you are welcome to respond to this email or contact us anytime.[Mediator/Arbitrator’s name]
[email address]
[phone number]
See Our Calendar